The PortionPro Rx feeder monitors your pet's behaviour as well as the system as a whole and notifies you if something is wrong in the form of Alerts. Let's find the alert code you are currently encountering and help you solve it!
To help you keep your PortionPro Rx running smoothly, when there is an issue an alert code will display on your LCD screen. The PortionPro Rx will beep 3 times and continue to beep every 3 minutes to alert you until the alert is addressed. You can stop the beeping by pressing at any time. See the underside of your PortionPro Rx food bin lid for the quick reference Troubleshooting Guide. Below you will find more information about each alert code and the solution steps that should resolve the cause. If you need further assistance after trying the solution steps listed, call 877-VET-PPRx (877-838-7779) or email email@example.com
All Other Codes
If any other alert codes appear on your LCD screen with an alert tone, please call Vet Innovations at 877-VET-PPRx (877-838-7779) for assistance.