These quick videos will walk you through PortionPro Rx™ troubleshooting.

ALERT CODE 1 – Food bin empty
ALERT CODE 2 – Power lost
ALERT CODE 3 – Pet not Sensed
ALERT CODE 4 – Bowl full
ALERT CODE 5 – Bowl door jammed
ALERT CODE 6 – Food jam
ALERT CODE 7 – Food belt system missing
ALERT CODE 8 – Tag battery low
  • "I know my cat is now getting the food intended for him in the amount he needs.  I can relax knowing that the dog isn’t stealing all of the cat’s food."

    Nicole G.
    Nicole G.
  • "My cats are so much happier with their multiple feedings. They no longer wake me up in the morning, and I don’t need to stress about getting home with my crazy schedule."

    Kristen A.
    Kristen A.
  • "Before the PortionPro Rx, one cat was gaining weight and the other cat was losing. I realized my assertive cat was bullying the timid cat and stealing his food. With the PortionPro Rx, both of my cats get the food they need, and their weights are evening out to where they should be."

    Steve G.
    Steve G.
  • "Thanks to the PortionPro Rx, I have more time to spend relaxing and snuggling with my pets."

    Laurie M.
    Laurie M.
  • "Managing my pets’ weight and diets has never been easier! The PortionPro Rx makes feeding time much less chaotic and ensures all my animals get the right amount of the appropriate food. My pets like the PortionPro Rx too because the older cat can eat without worry of the younger cat stealing his food and my younger, overweight cat has already lost some weight!"

    Dr. John M. Veterinarian, Colorado
  • "The PortionPro Rx has made feeding our 2 cats and dog so much easier! Before we kept our cats’ food up high but now we can put it on the floor, easily feed them separate diets and don’t have to worry about its accessibility to our senior cat, plus the dog can’t steal it! As a bonus we never forget to feed them at the end of a busy day!"

    Jennifer S. Veterinary Professional, Colorado