How to set up the PortionPro Rx™

The PortionPro Rx is quick and easy to set up. From unpacking to operation, the process only takes a few minutes.

The feeder should be put in a spot where there is an electrical outlet within 6 feet. This location should be easy for your pet to get to but in a low-traffic area so the food door isn’t constantly triggered to open.

If you are using multiple feeders, each PortionPro Rx must be 6 feet away from any other PortionPro Rx to prevent interference.

Once the PortionPro Rx is plugged in, you are ready to fill the food bin and begin programming. Remember, the feeder is designed only for use with dry kibble sized ⅝ inch or smaller.

To learn more about how to get started with the PortionPro Rx, watch our setup video.

How to Program the PortionPro Rx.

The PortionPro Rx is very simple to use. All you have to do to program it is use the three buttons and follow the on-screen prompts. The unit automatically moves to the next screen as you complete each step.

You can customize the settings, depending on whether the feeder will be used for a cat or a dog:

  • For cats, experts agree that 6 small meals per day is ideal for healthy weight; however, 4 or 2 meals can be selected, based on your veterinarian’s recommendations.
  • For dogs, 2 or 3 meals per day can be selected, again based on your veterinarian’s recommendations.
For more information about programming and pairing the collar tag, watch our programming video.

For additional information and step-by-step instructions, refer to the Quick Start Guide and User Manual.

Have questions about the PortionPro Rx?

  • "I know my cat is now getting the food intended for him in the amount he needs.  I can relax knowing that the dog isn’t stealing all of the cat’s food."

    Nicole G.
    Nicole G.
  • "My cats are so much happier with their multiple feedings. They no longer wake me up in the morning, and I don’t need to stress about getting home with my crazy schedule."

    Kristen A.
    Kristen A.
  • "Before the PortionPro Rx, one cat was gaining weight and the other cat was losing. I realized my assertive cat was bullying the timid cat and stealing his food. With the PortionPro Rx, both of my cats get the food they need, and their weights are evening out to where they should be."

    Steve G.
    Steve G.
  • "Thanks to the PortionPro Rx, I have more time to spend relaxing and snuggling with my pets."

    Laurie M.
    Laurie M.

How to get your pet comfortable with the PortionPro Rx.

Let your pet sniff and explore the unit as you unpack it and set it up. Be sure to use lots of praise and petting, and give him or her a treat near the PortionPro Rx. This will help your pet start to think of the feeder as a new friend.

Some pets might be startled at first by the subtle sound and motion made by the food bowl door. Positive reinforcement and placing more treats around the feeder will help put your pet more at ease, and you’ll soon be on your way to a healthier, happier furry best friend.

The PortionPro Rx is only available by prescription from your veterinarian.